This Autumn will mark three years since Just Ice Tea entered the market and 27 years since I first entered the natural foods industry with Honest Tea. These milestones give me the chance to reflect on some of the ways the natural foods business is evolving.
First, some thoughts on the retailers. While most natural food entrepreneurs and investors talk about how important it is to launch a new brand in Sprouts or Whole Foods Market, there are two networks of stores, INFRA (Independent Natural Food Retailer Association) and NCG (National Co-op Grocers) which are not as well-known but played a critical role for Honest Tea, Just Ice Tea and hundreds of other brands that launch in the natural channel.
INFRA marked its 20th anniversary this Spring – with 360 members operating 650 stores operating in all 50 states, from Roots Market in Clarksville, Maryland to Down to Earth in Kapolei, Hawaii. With combined revenue of about $4 billion, INFRA is roughly half the size of Sprouts Farmers Market.
Though INFRA just marked its 20th year as an association, many of its member stores have been around far longer. Good Earth Organic & Natural Foods and Rainbow Grocery in the Bay Area have been around for more than 50 years. And Fresh Plus in Austin is more than 100 years old. Kimberton Whole Foods in PA was using the name “Whole Foods” before Whole Foods Market, to which they are not related.
INFRA formed in 2005 when these independent stores realized they could have more purchasing power if they formed a “buying group” so that they could get the kind of discounts that the larger chains enjoy. Today INFRA works with Kehe as their primary distributor, and NCG is aligned with UNFI.
What I love most about the INFRA stores is that they operate independently. Though many of these stores are privately held, some such as the 4-store chain Oliver’s in NorCal is employee-owned. As independent operators, they can relate to the challenge’s entrepreneurs face. As a result, they are more willing to try new products and brands. That’s one of the reasons their customers are so loyal. I have always thought of INFRA as our farm system – if our innovations don’t get traction in INFRA stores, we need to go back to the drawing board.
We are proud that Just Ice Tea has been in the shelves and coolers of INFRA stores since we started. Our team has been selling to the INFRA stores since Honest Tea launched in 1998, so in many ways, we feel like founding members of INFRA.

We also feel founders pride with respect to the Purpose Pledge, a pilot program created this year by 18 forward-thinking companies to expand capitalism beyond shareholder primacy to one that values all stakeholders.
As an entrepreneur, I am duty-bound to serve my investors. I raise money from them to launch products that compete based on their taste, health and environmental and social impact. In exchange for their capital, I work to deliver a return on their confidence in my enterprise. That’s what happened with Honest Tea/Honest Kids when our founding investors realized a 23-fold return as a result of our sale to Coca-Cola.
But the financial return is only part of the story. Through the success of Honest Kids, we expanded access to organic drinks and helped reduce empty calories in the American diet.
And through Just Ice Tea we are showing how we can invest in tea farmers and their Fair Trade communities while building a powerful brand.
Capitalism has plenty of flaws but I’ve yet to see a system that does a better job deploying money to innovators and creating a marketplace for ideas and products. Between 1987-1990, I spent a year each in China and the Soviet Union. I saw ‘socialism’ rob people of their incentive to work and suppress creativity and innovation. A grocery store would be called Produce Store #5, and if there was produce to be found, it was usually a pile of dirty, flaccid carrots or potatoes. Produce Store #6 was no different.
But capitalism left to its own devices can also lead to gross imbalances and destructive outcomes. While government should enforce protections for workers, the ecosystem and consumers, it can’t mandate that corporations embrace higher standards.
That’s where the Purpose Pledge comes in.
Along with Dr. Bronner’s, Lundberg Family Farms and Yerba Madre, Just Ice Tea is voluntarily agreeing to Ten Commitments that embody a broader sense of purpose. The Commitments are still being refined but here are a few highlights:

• Product Quality & Impact – Produce high-quality products that align consumer wellbeing with the wellbeing of planet and people.
• Supply Web Integrity – Products meet or exceed high bar eco/social standards, such as organic or Fair Trade.
• Fair & Balanced Compensation – 20:1 pay ratio (or lower) between highest and lowest paid employees.
• Living Wage – Employees make a living wage per by the MIT Wage benchmark.
• Community Engagement – Minimum of 1% of company net revenues or 10% of net profits allocated to philanthropic giving.
• Climate Positive – Commitment to emissions reductions.
• Capability Building – Collaboration to support each member’s achievement of all Purpose Pledge commitments.
You can read all Ten Commitments at www.purposepledge.org. We hope The Purpose Pledge marks a new chapter in the evolution of capitalism where shareholders are still rewarded but a broader set of stakeholders are taken into account. We welcome your input and support as we continue to refine the language around the commitments.











